Privacy Policy

Effective Date: October 3, 2026
Last Updated: October 3, 2026

CBEX2 (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how information is collected, used, stored, and protected when you use the CBEX2 mobile application and related services available through https://cbex2.online.

1. Information We Collect

We may collect account information including your name, email address, country, profile information, authentication information, and other information required to provide our services.

Identity Verification Information

Where identity verification is required or available, users may submit identification documents, document images, verification details, and country or residency information.

Transaction and Wallet Information

We may process information relating to deposits, withdrawals, internal transfers, wallet balances, transaction history, trading or signal activity, payment transaction identifiers, and blockchain wallet addresses where applicable.

CBEX2 does not ask users to provide private cryptocurrency wallet keys or seed phrases.

Support Information

When users contact support, we may process support messages, requests, attached files, screenshots, and information necessary to resolve the request.

Device and Technical Information

We may collect limited technical information such as device type, operating system, application version, IP address, crash or diagnostic information, notification tokens, and login or security activity.

2. How We Use Information

• Create and manage user accounts
• Authenticate users
• Provide application features
• Process account-related requests
• Display balances and transaction history
• Process supported deposits, withdrawals, and transfers
• Provide customer support
• Send service and security notifications
• Perform identity verification where applicable
• Detect fraud, abuse, or unauthorized access
• Maintain platform security
• Improve reliability and application performance
• Comply with applicable legal requirements

We do not sell users' personal information.

3. Payments and Third-Party Services

CBEX2 may use third-party providers for payment processing, cryptocurrency payment processing, hosting, email delivery, notifications, security, and related infrastructure services.

Third-party providers may process information according to their own privacy policies. Cryptocurrency transactions may also be publicly visible on the relevant blockchain network.

4. Push Notifications

CBEX2 may send notifications relating to account activity, transactions, security alerts, service announcements, support responses, and platform updates.

Users may disable application notifications through their device settings where supported.

5. Data Sharing

We may share information where reasonably necessary with hosting, payment, notification, email, security, fraud-prevention, and other service providers supporting CBEX2 operations.

Information may also be disclosed where required by applicable law, regulation, legal process, or lawful government request.

We do not sell or rent personal information to advertisers.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect user information against unauthorized access, loss, alteration, disclosure, and misuse.

No internet-based service or electronic storage method can guarantee absolute security.

7. Data Retention

We retain information only for as long as reasonably necessary to operate user accounts, provide services, maintain transaction and security records, resolve disputes, prevent fraud, and meet applicable legal requirements.

8. Account Deletion

Users may request deletion of their CBEX2 account through the account deletion option available in the application or through the CBEX2 account deletion page.

When an account deletion request is processed, personal information associated with the account will be deleted or anonymized where reasonably possible.

Certain information may be retained where necessary for security, fraud prevention, transaction records, dispute resolution, or legal obligations.

9. User Rights

Depending on applicable law, users may have rights to access, correct, or request deletion of their personal information and obtain information about how their data is processed.

10. Children's Privacy

CBEX2 is not intended for children below the minimum legal age required to use the service. We do not knowingly collect personal information from children where such collection is prohibited.

11. International Users

CBEX2 may be accessed from multiple countries. Information may be processed or stored on servers located outside the user's country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on the CBEX2 website with the updated date.

13. Contact

For privacy-related questions, account deletion requests, or concerns regarding personal information, users may contact CBEX2 through the support options available within the application.

Website: https://cbex2.online